Lou Fox, CTOAs technology is shifting towards the cloud, Application Lifecycle Management (ALM) solutions are expected to adapt for ongoing development, supporting all personas from end-to-end, rather than operating in fragmented silos. Part of this evolution includes developing ALM solutions similar to CRM, including individual processes like end-user feedback, making enhancements intended to engage the user, and keeping the process agile. However, this also brings rising challenges around compliance and traceability. Integrated with features unique to the Salesforce Platform, Bluewolf’s ALM tool is an agile-based framework, which makes compliance inherent through use and can be customized for any client process or vertical. “We built our solution to be Salesforce-smart and support each stage of the development lifecycle. Bluewolf gives companies the unmatched ability to collaborate between Salesforce end-users and development staff to speed innovation without sacrificing quality,” says Lou Fox, CTO, Bluewolf.
Established in 2000, the New York-headquartered global consulting agency partners with enterprises to innovate business processes and technologies, and accelerate customer engagement and profitable growth. “Bluewolf also maintains a commitment to Salesforce as a core competency as it provides the suitable solutions for engaging with customers and employees,” adds Fox.
Bluewolf ALM provides customers the ability to work in sync with one another and across business divisions to manage the complex governance processes in one place. “Bluewolf ALM completely syncs with every part of the process in the lifecycle management than providing a separate tool for each role. This leads the end-users to engage with their management operations on a single platform,” says Fox. In addition, Bluewolf ALM uniquely bundles together the requirements of release management,automated testing, and quality assurance required for the cloud. The company’s ALM offerings manage complex operations and track changes over time in the organization. “As there is often development occurring across multiple environments, the solutions are able to track changes, evaluate potential conflicts, assess impact, and provide an informative audit history. This ensures the customizations deliver value back to the business,” delineates Fox.
Bluewolf ALM completely syncs with every part of the process in the lifecycle management than providing a separate tool for each role
One of the earliest clients of Bluewolf ALM was The Standard, an insurance and financial services company that previously conducted operations on legacy on-premise systems. When the business case for cloud solidified, the client partnered with Bluewolf to implement Salesforce and drive ongoing cloud innovation. As a result of working with Bluewolf’s governance team and leveraging Bluewolf ALM, The Standard’s deployment time was reduced from 40 hours to one hour. The client now has a functioning and efficient governance board and a monthly release cadence that delivers measurable value to their organization. “Their choice to partner with Bluewolf and invest in on-going costs around innovation, resources, and training paid out dividends in their ROI,” says Fox. As a Salesforce global consulting partner, Bluewolf helps clients leverage Salesforce and its related offerings to transform their platform into an end-user product that constantly improves the clients’ key metrics.
“To stay ahead in the competition, we focus on Salesforce lifecycle management and provide solutions for on-going innovation. Our solution not only provides access to the resources, but also lets clients continually iterate and adapt to the forthcoming business challenges,” says Fox. Forging ahead, the company is expanding its research and development into analytics, digital marketing, mobile, and verticals integrating it with Salesforce and the customer lifecycle. “We also plan to expand geographically, particularly in Europe, to support the needs of our global clients,” concludes Fox.